Overview

Our clients based in Ascot are looking to recruit a 1st Line Support team member. This is a full time role, working with a friendly team within beautiful offices. The ideal candidate will have excellent communication skills, be a strong team player and have good attention to detail.

Accountabilities & Responsibilities

Taking ownership of customer technical enquiries

Assiting in mainting cyber security on the IT estate of the company

Liase within the UK engineering team, manufacturers support team and internal team where necessary

Distributing internally of the latest documentation that is released by Japan and support the CEC technological requirements

Online product health checks for customers who have purchased services