Account Manager (Inside Sales)

Full Time

£31,500 + Commission

In this role you will engage also with teams split by market segment including Healthcare, Corporate Enterprise, Security & Defence and Creative. The team is a mixture of office and field based sales people with this role reporting to the Inside Sales Manager.

You will be self-motivated and tenacious, working to achieve defined target metrics and supporting sales pipeline in line with the overall aims and objectives of the Company.

Working as part of a Sales & Marketing structure, you’ll thrive in an environment of clear, continuous communication and collaboration and be able to successfully manage priorities and deliver results in a dynamic setting. You’ll embrace change, seeking opportunities through curiosity and demonstrate a growth mindset.


  • Striving to exceed quarterly and annual sales targets for existing accounts
  • Maximise customer retention by maintaining and strengthening customer relationships
  • Working closely with and in support of Field Sales and relevant channel to win and onboard new customers
  • Adopting a portfolio management approach to high spending accounts, reviewing performance on a quarterly and annual basis, formulating relationship plans to grow SoW and enhance the customer experience
  • Proactively develop and manage a pipeline of opportunities, including also customer asset renewals and understanding requirements to enable a targeted proposal that will lead to sales.
  • Maximise the contract value of all sales engagements, using the company product pricing policy
  • Prepare, arrange and carry out high quality on brand presentations to existing customers & channel partners
  • Provide data led, and objective forecasting
  • Hit KPIs such as customer meetings, call/email targets, pitches and price proposals
  • Ensuring the MS Dynamics CRM is always updated to ensure that wider teams have the necessary information to fulfill customer requirements