Graduate Billing Administrator

Location: Basingstoke

Salary: £20,000 – £25,000

Hybrid after successful probation (3 days office, 2 days home)

Hours: 08:30 – 17:00 (30mins lunch)


Have you recently graduated from University?


If so, my client based in Basingstoke is looking for a Graduate Billing Administrator to come on board and join their team. The primary function of this role is to ensure our customers are billed accurately and on-time each month. This role will assist in the population and amending of the customer invoice charges and ensure these are kept up to date, along with handling incoming customer queries following the monthly invoices.



Adding, removing and editing customer billing charges

Updating invoices with additional information e.g. Purchase Order Numbers, Sub-Sites

Handling the setup of new customer accounts and ensuring the charges align to the customers signed agreement

Ensuring that the process prior to billing being required has been completed fully

Work with internal teams to streamline processes and highlight areas of improvement

Supporting in the Bill Run

Running and maintaining customer reports

Creating ad-hoc bespoke reports based on Customer billing data

Responsible for upholding the quality management systems in line with ISO:9001 and internally documented practises.

Highlight to other departments areas of improvement

Develop, implement, and maintain procedures of best practices and standards.

Identify own training requirements.



Strong attention to detail

Works well on own initiative

Strong analytic skills with a tenacious personality

Completer finisher, able to take a task and follow it to the end without close supervision

Strong sense of ownership

Good communication to be able to verbalise findings and suggest solutions

Polite and well mannered

Confident happy personality, prepared to be innovative

High level of numeracy and literacy

Ability to work under time pressure and towards challenging targets

Must be able to prioritise and manage their workload

Have the ability to adapt to changing timelines

Microsoft Office suite

Educated to degree level