Overview

Inside Sales Account Manager (German Speaking)

Location: Sunbury-on-Thames

Salary: £26,000 – £28,000 + Bonus + Benefits

Working hours: 38.5 hours per week (8am – 5pm, Monday – Thursday with 1 hour lunch and 8am – 3pm on a Friday with 30 minutes lunch)

Will accept applicants seeking sponsorship where visa and immigration regulations are met.

My exciting client based in Sunbury on Thames is looking for a German Speaking Inside Sales Account Manager to join their team. You will provide sales support to, and to manage relationships and maintain customer satisfaction at all times with, distribution and assembler customers in specified territories. Also, to develop business with existing customers through supporting Business Development Manager (BDM) efforts, conduct customer business reviews, make recommendations to management for business, process and procedure development.

Essential Functions:

1. To pro-actively manage and develop Kingston business in specified territories, and backup for other countries may be required, through account management from the office in Sunbury.

2. To manage customer accounts by quoting and negotiating prices, processing orders, and estimating and managing deliveries based on knowledge of stock, production and delivery schedules.

3. To coordinate where necessary with other Kingston departments such as Logistics, Accounts Receivable, Accounts Payable, Warehouse, and Marketing.

4. To communicate with customers on a frequent and professional basis to secure orders and to provide product information and general customer service.

5. To anticipate and develop plans, which reflect the future needs of the customer.

6. To support the relevant Business Development Managers in the field at all times.

7. To manage inventory levels based on customer and inventory forecasts and ROPs.

8. To work with the RMA department to resolve returns issues.

Person Specification:

Fluent English and German spoken and written to business level.

Experience in sales / account management.

Previous IT product-related knowledge is desirable but not essential.

Excellent communication skills

Excellent organisational, skills

Excellent time management skills

Excellent negotiation skills

Excellent numerical skills

Pro-active

Ability to meet tight deadlines

Ability to use independent judgment

Ability to learn memory and the industry quickly, and gain a sound understanding of the key factors that affect the industry