Overview

E-Commerce Merchandiser

Location: Windlesham, Surrey
Salary: £33,000–£35,000 per annum
Department: E-Commerce
Job Type: Full-time

 

About the Role

We are looking for an organised, commercially minded E-Commerce Merchandiser to join our growing team.

Working across multiple websites and key retail partners, you will play a key role in driving online sales, improving website performance and enhancing the customer experience.

This is a varied, hands-on role combining website merchandising, online trading, data analysis and retail partner account management.

 

Key Responsibilities

  • Manage and optimise website homepages, landing pages, banners and product content.
  • Work with Marketing and Buying teams to deliver campaigns and promotional activity.
  • Monitor website performance, including conversion rates, CTR and bounce rates, identifying opportunities for improvement.
  • Conduct regular website audits to ensure accuracy, consistency and a strong customer experience.
  • Manage relationships with a key online retail partner, coordinating marketing briefs and promotional campaigns.
  • Monitor daily and weekly sales performance, reporting on trends and commercial opportunities.
  • Support the E-Commerce Manager with trading plans, forecasts and strategies to achieve sales and profit targets.

 

Skills & Experience

  • 3+ years’ experience in E-Commerce, Digital Merchandising or Online Trading, ideally within retail or FMCG.
  • Strong understanding of website merchandising, UX and online retail best practices.
  • Experience with analytics and e-commerce platforms such as GA4, Shopify, Looker Studio, Salesforce Commerce Cloud or Power BI.
  • Strong analytical, organisational and communication skills.
  • Excellent attention to detail and ability to manage multiple priorities.
  • Confident working collaboratively with internal teams and external retail partners.

 

The Ideal Candidate

A proactive and commercially driven individual with a passion for e-commerce, strong analytical skills and the ability to turn data into actions that drive online sales and growth.