Latvian/English Speaking Customer Service Agent
Type: Temporary – Ongoing
Salary: £13ph
Location: Wokingham – Work From Home
Our client based in Wokingham are looking for a Latvian/English Speaking Customer Service Agent to join their team. This is an ongoing temporary role working from home and paying a salary of £13ph. This is a full time position working the hours of 7am – 4pm. Please note as this is a temporary role you must be available to start immediately.
Main Duties
• Productivity levels such as call answer rates, targets and workstation attendance
• Data capture accuracy
• Inbound and Outbound calls relating to the product
• Managing customer complaints and escalations within the agreed SLA’s
